Help Center
Quick answers to common questions.
Orders
How do I receive my order after purchase?
After your payment is confirmed, your purchase is automatically delivered to your account. Log in at any time and visit the 'Orders' page to access your purchased goods.
My order says delivered but I didn't receive anything — what do I do?
First check the orders page on your account. If it's still missing, contact support with your account email and we'll sort it out.
How long does delivery take?
Digital products are delivered instantly after payment is confirmed. If it's been more than a few minutes, something may have gone wrong — reach out to us.
Products
What do I do if the product isn't working?
Reach out via Discord or email with your order reference and a description of the issue. We'll replace anything that doesn't work as described.
The item I received doesn't match the listing — help?
That's on us. Contact support with proof (a screenshot works) alongside your order reference, and we'll make it right with a replacement.
Payments
What payment methods are accepted?
We accept cryptocurrency through NOWPayments, as well as major credit and debit cards via Stripe. All payments are processed securely, and we never store your banking details.
I was charged but my order didn't go through.
This can happen if your payment is still pending or your session timed out. If the issue persists, please contact us and include your Order Reference (found in the Orders section). We'll look into it and resolve the issue as quickly as possible.
Do you offer refunds?
All sales are final due to the digital nature of our products. However, if something doesn't work as described, we'll replace it — no questions asked. For details, read our Refund Policy.
Still need help?
We aim to respond to all messages within 24-48 hours.